What we offer
Four service lines. One practice. Every engagement gets all four lenses.
Service 01
Building a more accessible organization. For real, not just on paper.
The Accessible Saskatchewan Act came into force on December 3, 2023. The Accessible Canada Act has been federal law since 2019. For municipalities, school divisions, Crown corporations, and federally regulated employers, accessibility planning is no longer optional. But compliance is the floor, not the ceiling. Dexterity Consulting helps organizations move from obligation to genuine inclusion, with the research, the strategy, and the practical tools to do it well.
Dexterity Consulting guides organizations through the full process of developing an accessibility plan that meets legislative requirements under the Accessible Saskatchewan Act (ASA), Accessible Canada Act (ACA) or any applicable legislation to your location, and reflects the experiences of people with disabilities in your community. This includes environmental scans, stakeholder engagement, barrier identification, and a clear, prioritized action plan.
As an RHFAC Professional, Andy is formally qualified to rate buildings for accessibility. Dexterity Consulting also conducts web accessibility audits using WCAG 2.1 and 2.2 standards, evaluates documents and digital materials for accessibility compliance, and assesses online dispute resolution platforms against Canada’s new CAN-ASC-6.2:2025 AI accessibility standard. You get a clear, practical report, not a checklist. Audit work to date has covered municipal, provincial, federal, private sector, and post-secondary clients.
Accessibility plans developed without input from people with lived experience miss the point. Dexterity Consulting designs and facilitates focus groups, community surveys, and stakeholder interviews, drawing out perspectives from people with physical, sensory, intellectual, neurological, and mental health disabilities. Various methodologies can be used grounded in the “nothing about us without us” principle.
Before you build your plan, know what’s working elsewhere. Dexterity Consulting researches how comparable municipalities, school divisions, or organizations have approached accessibility planning, identifying best practices, common gaps, and what produces results.
Dexterity Consulting develops accessible, plain-language guides, toolkits, and training materials for staff and leadership, including training on the duty to accommodate, the Accessible Canada Act, and the Accessible Saskatchewan Act.
As Vice-Chair of the Technical Committee on Employment for Accessibility Standards Canada, Andy has direct experience developing national accessibility standards. Dexterity Consulting helps organizations understand and prepare for emerging standards before they become requirements.
Service 02
Independent. Thorough. Done right.
When a serious complaint lands on your desk (harassment, discrimination, a code of conduct violation) the way you respond matters. A credible, independent investigation protects your employees, your organization, and your legal standing. A flawed one creates liability. Dexterity Consulting conducts independent, third-party workplace investigations with the procedural fairness, rigour, and sensitivity these situations require.
Whether the complaint involves one incident or a pattern of behaviour (whether it involves a frontline employee or a senior leader) the process is the same: thorough, fair, and documented.
Our team follows a structured accessible investigation process with flexibility built in to meet the client’s needs.
A significant portion of workplace complaints involve accommodation requests, disability discrimination, or barriers to full participation. Most investigators treat these as generic human rights complaints. Andy brings substantive specialist knowledge of accessibility law, the Accessible Canada Act, the Canadian Human Rights Act, accommodation standards, and what procedural fairness requires for participants with disabilities. That expertise is uncommon in the Canadian investigation community.
Andy spent a decade investigating complaints under every section of the Saskatchewan Human Rights Code, including systemic investigations and multi-party negotiations. That experience is the foundation of every investigation Dexterity Consulting conducts.
All services are available through secure virtual platforms. For remote communities or federally regulated organizations across multiple provinces, virtual delivery means no travel delays and no added cost.
Without the overhead of a large urban practice, Dexterity Consulting delivers thorough, credentialed investigation services at rates competitive nationally.
Service 03
Resolve it. Move forward.
A facilitated process where a neutral mediator helps parties communicate, identify interests, and reach a mutually acceptable resolution. Mediation is voluntary, confidential, and (when it works) faster and less adversarial than any other option. Our team uses both facilitative and evaluative approaches, depending on what the situation requires.
A structured, adjudicative process where an arbitrator hears evidence and argument from both parties and issues a binding decision. Andy is available for sole arbitrator and panel member appointments in labour and employment matters, including grievance arbitration, unjust dismissal, disciplinary appeals, wage recovery, human rights-based disputes, and accommodation grievances. Andy’s arbitration practice is grounded in continuous study of the craft and active teaching at the certificate level. He is a careful student and teacher of arbitration with adjudicative work where it fits, rather than a high-volume appointment practice.
A hybrid process that begins as mediation and transitions to arbitration if agreement isn’t reached. Med-arb offers parties the efficiency and relationship-preservation of mediation with the finality of a binding decision if needed.
A voluntary, confidential process for separating or divorcing families to reach agreements on parenting arrangements, property division, and child or spousal support without going to court. Andy uses an interest-based facilitative approach, working with both parents jointly or in separate sessions where conflict warrants. Family mediation is faster, less adversarial, and produces more durable agreements than litigated outcomes. Independent legal advice for each party is encouraged before any agreement is finalized.
An ongoing dispute resolution service for high-conflict co-parents who have an existing parenting plan or court order but continue to struggle with day-to-day decision-making. The parent coordinator helps implement the parenting plan, mediates disputes as they arise, and where the parties have agreed, makes binding decisions on specific issues within the scope of the plan. Parent coordination is most useful where ongoing communication between co-parents has broken down but the underlying parenting arrangement is workable.
All Dexterity Consulting services are available through secure virtual platforms. Andy holds an ODR certificate from ADRIC and serves on the ADRIC ODR Committee. Virtual proceedings are available for all Canadian jurisdictions and globally.
Service 04
Evidence for the cases that matter. Analysis that holds up.
Fifteen years of practice at the intersection of disability accommodation, human rights, and dispute resolution produces something most consultants don’t have: a research base built on real cases, real decisions, and real data, not theoretical models.
Dexterity Consulting provides expert opinion and litigation support services in disability accommodation, employment accessibility, human rights complaint processes, and alternative dispute resolution procedure. Services include written expert reports, reviewing opposing expert opinions, and oral testimony.
Areas of expert opinion: the duty to accommodate under Canadian human rights legislation; whether an accommodation process met the standard required by law; accessibility standards applicable to workplaces, programs, and services under the Accessible Canada Act and Accessible Saskatchewan Act; ADR procedural standards and practitioner obligations; and best practices in workplace investigation.
Dexterity Consulting conducts applied research on disability accommodation, accessibility, and dispute resolution, directly applicable to policy, law, and organizational practice. Current research areas include disability accommodation in Canadian grievance arbitration; online dispute resolution platform accessibility; episodic disability and the accommodation framework; intersectional barriers in Canadian workplace accommodation and ADR; assistive technology accommodation in Canadian workplaces; and accessible dispute system design.
Dexterity Consulting translates research into practical tools organizations can use: accommodation frameworks, accessibility checklists, practitioner training curricula, and policy briefs for government agencies and regulatory bodies.
Dexterity Consulting develops and delivers training on dispute resolution, accommodation law, accessibility, and human rights. Our team also develops curriculum, case studies, and exercises for ADR practitioners and HR professionals.
Looking for expert support on a case, a research project, or a training initiative?
andy@dexconsult.ca1 (306) 713-3977